Vedaayu Product Return Policy

1. Product Purchase Policy

Supply of goods by Wintpro Vedaayu under an invoice shall be subject to the terms and conditions of sale-purchase herein:

  • The quantity, quality, date of manufacture etc. as contained in the packing shall be presumed to be correct.

  • Title in property in Good shall pass to the buyer as soon as the goods are handed over to the buyer/carrier as the case may be and thereafter buyer shall be responsible for the safety of the goods.

  • Buyer is requested to verify the quality and quantity of the good before accepting delivery. No claim will be entertained once the goods have been handed over to the buyer.

  • Price is inclusive of all taxes as on date of sale. Any levy/increase in taxes/freight in respect of goods sold, before/after delivery shall be reimbursed by the Buyer to Wintpro Vedaayu.

  • Refund of Statutory Levies already collected will be allowed only on rejected goods received as per Wintpro Vedaayu return policy.

  • In case of failure to take delivery of the goods the buyer shall be liable for storage, demurrage cost and all other expenses. Wintpro Vedaayu will not be responsible for any delays and non-delivery of goods by carrier due to Force Majeure conditions in course of transit / delivery or any loss arising therefrom.

  • Each lot/instalment of goods delivered under an invoice shall be deemed to be sold under a separate contract.

  • All sale - purchase contracts and transactions done by the company are subject the company’s discretion.

 

2. Colling Off Period

Wintpro Vedaayu Distributor shall have a cooling off period of 07 days to cancel the contract and receive refund of any money paid by returning the goods purchased in saleable and good condition

 

3. Return Policy

We stand behind the quality of Wintpro Vedaayu Products

 

All Wintpro Vedaayu products are covered under the Wintpro Vedaayu Customer Product Refund Policy. Customers are guaranteed 100% product satisfaction, If the customer is not completely satisfied, he/she is entitled to return the products within 30 days from the date of purchase/delivery of the product. They can obtain a new replacement for any defective product from the distributor, they can cancel the purchase, return the products and obtain a full refund from the distributor. Whenever a customer requests Product Refund service within the stated period, the Wintpro Vedaayu Distributor shall immediately offer the customer the choice of –

  • Refund of money paid as per the current product refund policy

  • Exchange for a like product

  • Full credit for exchange with another item

  • The Wintpro Vedaayu distributor must return the product(s) to the company office.

  • Period of return for the products is calculated from the number of days of the invoice date, to the date of receipt at the Wintpro Vedaayu office.

  • The product ought to be returned in Marketable condition, ‘marketable’ or ‘non-marketable’ would depend upon the condition of the return.

  • If the unsold products return is greater than or equal to 6 in number on a single invoice, 10% handling charges will be deducted.

  • Total returns cannot exceed the quantity appearing on the invoice.

  • If the products are returned by customers directly to Wintpro Vedaayu, the BV adjustment shall be done from the distributors account and any excess amount paid shall be recoverable from the Wintpro Vedaayu distributor.

  • 30% Vedaayu product can be used by the customer for any product being returned.